What It Does

The Sales Orders module processes customer orders from entry through fulfillment, managing the complete order lifecycle while providing visibility to all stakeholders.

Major Features

Order Entry

  • Manual order creation
  • Customer portal orders
  • Quote conversion
  • Recurring order scheduling
  • EDI order receipt

Fulfillment Management

  • Pick list generation
  • Packing slip creation
  • Shipping integration
  • Delivery scheduling
  • Partial shipment handling

What Users Can Do

Sales teams can create orders and track fulfillment status. Customer service can modify orders and handle inquiries. Warehouse teams can process picks and record deliveries.

Business Benefits

Customer Service

Accurate order processing improves customer satisfaction

Visibility

Order tracking enables proactive communication

Efficiency

Streamlined processing reduces order cycle time

Accuracy

System controls reduce order errors

Offline Mode Operation

Orders can be created offline with availability based on last-synchronized inventory. Order status is available offline based on last synchronization.

Real-World Applications

01

Wholesale Distributor

Processes thousands of orders daily with complex pricing

02

Manufacturer

Manages made-to-order products with configuration requirements

Productivity Impact

Order processing time reduced by 40%

Automation Capabilities

Automatic inventory allocation
Order status notifications
Shipping label generation
Back-order management

Ready to Get Started?

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